Appointment
Appointments may be booked for our available business hours. To make an appointment you may call during those hours 212.390.0239 OR TEXT 212.380.2181 leave a message and we will contact you as soon as possible to confirm your appointment.

Payment
All payments will be completed on the day of the service, right after the treatment. We accept Cash and Credit Cards. (Visa, Mastercard, Discover, American Express). Gift cards can be redeemed towards services only.

Cancellation Re-booking
Treatments that you book are reserved especially for you. KLARA Beauty Lab will confirm your reservation 24 hours prior to your Appointment. All cancellations must be made with at least 48 hours notice, or a full service fee will be billed to you. A credit card account number is required at the time of booking. This policy also applies to gift certificate holders.

Re-booking
Any client re-booking another appointment on the same day receives 10% off their following service.

Gratuity
Rates do not include gratuity. 15%-20% is both appropriate and appreciated.

Intake and Consent Form
All new Clients must complete the FIRST-TIME CLIENT HEALTH HISTORY FORM prior to the beginning of their first treatment.

 COVID-19 REGULATIONS

AS A KBL GUEST, YOU ARE REQUESTED TO COMMIT TO:

Wearing a mask

Being on time NOT EARLY for your appointmment

Refraining from visiting KBL

if you have a fever or communicable illness

Refraining from visiting KBL

If you are under an isolation or quarantine order/directive

Respecting KBL sanitation and hygiene standards and processes

Washing hands for a minimum of 20 seconds prior to beginning each treatment/service

Sharing special sanitation or hygiene requests prior to arriving

Minimizing the time spend and conversations to minimum.

Cleanliness is essential to keeping clients and staff healthy and safe in your spa. It’s also key to protecting the reputation of your business. This vital guide from Virox ProBeauty provides tips, guidelines, and a simple checklist to ensure you’re following proper sanitation procedures and offering the cleanest and healthiest spa environment. Learn how you can take your spa’s sanitation practices to the next level.